
Why Choose nou:u Academy?
If you are looking to make a career in the beauty industry or want to be able to carry out a broader range of treatments, getting the right training is essential. When you finish your course with us, not only will you be fully qualified, but you will also be confident and competent to fulfil your career.
nou:u Academy is a high-quality, professional, and friendly Academy that provides an environment for those that want to train to the highest of standards in a short space of time.
To maintain our reputation for quality, we ensure that we are delivering the highest standard of training. The trainers are professional, and all the necessary facilities, equipment, and products used in your training are of the highest quality.
Choosing a nou:u Academy course demonstrates to clients and within the industry that your training is of the highest level.
Our classes will always be in small groups as we know how important it is that we give our students one-to-one time to help everyone reach their full potential. We want our students to feel like they are ready to start or develop in their careers as beauty therapists.
All our trainers are passionate and committed to the Beauty Industry and have over 20 years’ experience in the Beauty business. More importantly, they are also currently working within an established, successful Beauty Salon. This means that all our trainers are always up to date on the latest qualifications, beauty trends, and are currently performing all treatments that they teach courses in. This enables our trainers to pass on valuable hints and tips to enhance your training as they too are highly experienced Beauty Therapists.
We look forward to sharing your beauty therapy journey with you!
If you have any further questions or wish to discuss your requirements in more detail, please do not hesitate to contact us on 01293 278533 or by email at academy@nou-u.co.uk.
If you have any further questions or wish to discuss your requirements in more detail, please do not hesitate to contact us on 01293 278533 or by email to academy@nou-u.co.uk


Course FAQs
Is there parking?
The Academy has 4 allocated parking bays, on a first come first served basis, however there is a carpark immediately behind the Salon which is £3 a day. The salon is a 5-minute walk from Crawley station.
What about Lunch and refreshments?
Please bring your own cold lunch. Water will be available and tea & coffee during the break times.
Do I need to have any previous experience or qualification to do a Course?
You will be sent specific course information, prior to the course starting, which will detail the start and finish times, course details and whether you need to have any previous experience or qualification, i.e. manicure qualification to do our gel nail course.
Do I need to bring a model?
No, on most occasions, as you will be demonstrating on your fellow participants. However, should a model be required, you will be informed of this at the time of booking. If you have any concerns about having treatments on yourself, please let us know at time of booking.
How do I pay, and can I get a refund if I cannot attend?
Payments and refunds are detailed in our Terms and Conditions on our website that you will need to read prior to booking your course.
Will I receive a Course manual?
Yes, this will be sent to you before your course and for your future reference.
Will I receive a Certificate?
Yes, on successful completion of your course, you will receive a Course Certificate, issued by nou:u academy
Do I need to buy a kit?
No, where a kit is a requirement of the course, this will be provided at the start of the day and the cost is included in the course fees. Optional kits are also available to purchase.
When will I be patch tested if it is a requirement of the course?
You will be informed when you book a course whether patch testing is required. You will be patch tested at the start of the course. If you have any concerns regarding having the treatment, please inform us at time of booking.
I have difficulties and am worried about the written test, what should I do?
Please contact us, either by phone or message us so we can discuss, in private, any concerns you may have, to enable us to provide any appropriate and additional support.

Below are the nou:u academy courses
Caflon Ear Piercing
Half Day Course from 10am to 1pm £90
Our Ear-Piercing course is designed for those looking to learn how to carry out an Ear-Piercing procedure safely and successfully. You will be taught how to set up your equipment and prepare your client for carrying out this procedure. As well as learning the theoretical knowledge, hygiene and safety procedures involved there will be a practical demonstration by the trainer and a requirement for you to carry out an ear-piercing procedure.
Course manual provided
Important Course Information
A model is required to have their ears pierced
What this course covers
- Health and Safety working practices
- Sanitation, disinfectation, disposal of waste
- Correct positioning of client and therapist
- Correct use of tools, equipment, and techniques
- Live demonstration of ear piercing
- Complete an ear piercing procedure to the satisfaction of the client & your trainer
- Contraindications and contra-actions
- Aftercare advice and record keeping
- Short knowledge test to ensure understanding
Caflon Ear-Piercing Starter kit included
Gel Nails
1 day Course 9.30am to 6pm £250
Our Gel Nails course will teach you the essential skills that any nail technician should have to enable them to remove gel polish from the nails, prepare the nails for a new application of gel polish by carrying out a manicure treatment, and finally the application of gel polish. Due to the longevity and high-gloss finish this treatment this would greatly enhance the services when offering nail treatments.
As well as learning the theoretical knowledge, hygiene and safety procedures involved there will be a practical demonstration by the trainer and a requirement for you to carry out a gel nail application and removal.
Course manual provided
Important Course Information
You must have a manicure qualification to attend this course.
Please arrive with natural nails, no polish on. You will have the treatment done on your nails and you will also apply this to another student. You will also be required to arrange a model to arrive at 4pm.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques
- Contraindications and contra-actions
- Correct use of tools and equipment
- Shaping the nail and cuticle work
- Application of gel polish to the satisfaction of the client & your trainer
- Removal of gel polish to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
Optional Starter Kit can be bought and ordered for an additional charge £150
- Natural nail files x 2
- White block buffer x 2
- Cuticle nippers x 1
- Cuticle pusher x 1
- Toenail clippers x 1
- Gel Base and Gel topcoat
- One Gel colour
- Mini cuticle oil x 1
- LED lamp
Introduction to Waxing
1 day Course 9.30am to 6pm £200
Our introduction waxing course is designed for those looking to learn how to carry out a variety of wax treatments safely and successfully and offer these to clients.
You will be taught to carry out a range of the most popular waxing treatments using both hot and warm wax. You will learn the theoretical knowledge required and the safety procedures involved in practising these treatments to an industry standard.
Does not cover intimate waxing.
Course manual provided
Important Course Information
You will be required to work on each other on the day, so please ensure sufficient hair growth on legs, under arms and bikini line of minimum of 0.5cm. You will also be required to arrange a model to arrive at 4pm.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques
- Contraindications and contra-actions
- Different types of waxing products
- Correct use of hot and warm wax
- Procedure for waxing legs, underarms, and bikini areas
- Carry out waxing procedure to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
No Starter Kit included
Products to use on the day will be supplied by the academy
Introduction to Manicure
1 day Course 9.30am to 6pm £200
Our Introduction to Manicure course will teach you the essential skills that any nail technician should have to enable you to carry out a professional manicure with confidence.
As well as learning the theoretical knowledge, hygiene and safety procedures involved there will be a practical demonstration by the trainer and a requirement for you to carry out a professional manicure. You will learn the correct way to use all the equipment and how to file and buff nails, cuticle work, nail polish techniques, hand massage and oil application. You will also receive invaluable hints and tips from your trainer.
Course manual provided
Important Course Information
Please arrive with natural nails, no polish, or extensions on your nails. You will have the treatment done on your nails and you will also apply this to another student. You will also be required to arrange a model to arrive at 4pm.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques
- Contraindications and contra-actions
- Correct use of tools and equipment
- Shaping the nail and cuticle work
- Application of nail polish
- Massage of the hand and oil application
- Manicure procedure carried out to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
Optional Starter Kit can be bought and ordered for an additional charge £40
- Natural nail files x 2
- White block buffer x 2
- Cuticle nippers x 1
- Cuticle pusher x 1
- Toenail clippers x 1
- Base and topcoat
- Mini cuticle oil x 1
Introduction to Pedicure
1 day Course 9.30am to 6pm £200
Our Introduction to Pedicure course will teach you the essential skills that any nail technician should have to enable you to carry out a professional pedicure with confidence. As well as learning the theoretical knowledge, hygiene and safety procedures involved there will be a practical demonstration by the trainer and a requirement for you to carry out a professional pedicure. You will learn the correct way to use all the equipment and how to file and buff toenails, cuticle work, nail polish techniques, foot massage and oil application. You will also receive invaluable hints and tips from your trainer.
Course manual provided
Important Course Information
Please arrive with natural nails, no polish, or extensions on your nails. You will have the treatment done on your nails and you will also apply this to another student. You will also be required to arrange a model to arrive at 4pm.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques
- Contraindications and contra-actions
- Correct use of tools and equipment
- Use of foot soak and foot rasp
- Shaping the nail and cuticle work
- Application of nail polish
- Massage of the foot and oil application
- Pedicure procedure carried out to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
Optional Starter Kit can be bought and ordered for an additional charge £40
- Toe separators x 1
- Natural nail files x 2
- White block buffer x 2
- Cuticle nippers x 1
- Cuticle pusher x 1
- Toenail clippers x 1
- Base coat & topcoat
- Mini cuticle oil x 1
Introduction to Facial Waxing
1 day Course 9.30am to 6pm £150
Our introduction to facial waxing course is designed for those looking to learn how to carry out a variety of wax treatments safely and successfully on the face and offer these to clients.
You will be taught to carry out a range of the most popular waxing treatments using hot and warm wax. You will learn how to wax all areas of the face. You will learn the theoretical knowledge required and the safety procedures involved in practising these treatments to an industry standard.
Course manual provided
Important Course Information
You will be required to work on each other on the day, so please ensure sufficient hair growth, where possible on lip and chin. You will also be required to arrange a model to arrive at 4pm.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques
- Contraindications and contra-actions
- Different types of waxing products
- Correct use of hot and threading
- Procedure for waxing lip, chin, and brow
- Carry out waxing procedure to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
No Starter Kit included
Products to use on the day will be supplied by the academy
Lash Lift Course
1 day Course 9.30am to 6pm £250
Our Lash Lift Course will teach you the skills to enable you to carry out an effective lash lift and lash tint on clients. These treatments work dramatically to enhance the eye and reduce the need for daily make-up. As well as learning the theoretical knowledge, hygiene and safety procedures involved there will be a practical demonstration by the trainer and a requirement for you to carry out a professional lash lift. You will learn the correct way to use all the equipment to successfully carry out a lash lift and tint and give aftercare advice.
Course manual provided
Important Course Information
You will be patch tested at the beginning of the day.
Please arrive with no eye makeup and eyelash extensions removed. You will have the treatment done on yourself and you will also apply this to another student. You will also be required to arrange a model to arrive at 4pm.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques and patch testing
- Eye and eyelash anatomy
- Client preparation
- Contraindications and contra-actions
- Correct use of tools and equipment
- Procedural steps demonstrated including hints and tips
- Lash Lift procedure carried out to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
LashBase Lifted Starter Kit included
- Lift solution x 3
- Fix solution x 3
- Enrich solutions x 3
- Shields- Small x 4, medium x 4 and large x 2
- Adhesive x 1
- Lifted cleanser pads
- Y tools x 3
- Lash pads x 5
- Lift dishes x 5
- Black applicator wands x 10
- Lifting Tool x 1
Introduction to Massage Course
2 day Course 9.30am to 6pm £400
Our Introduction to Massage course teaches you the most common and effective types of massage requested by clients. You will learn a variety of massage moves and an understanding of massage mediums available. You will gain an understanding of the theoretical knowledge, hygiene and safety procedures involved there will be a practical demonstration by the trainer and a requirement for you to carry out a full body massage. You will learn the correct way to effectively massage and give aftercare advice.
Course manual provided
Important Course Information
To attend this course, you must complete the anatomy and physiology prior to attending the course if they do not already hold relevant experience or qualification.
You will have the treatment done on yourself and you will also carry out a treatment another student.
What this course covers
- Health, Safety and Hygiene
- Consultation techniques
- Anatomy and physiology
- Client preparation
- Massage moves and modifications
- Massage mediums
- Contraindications and contra-actions
- Procedural steps demonstrated including hints and tips
- Full body massage carried out to the satisfaction of the client & your trainer
- After care advice and record keeping
- Short knowledge test to ensure understanding
No Starter Kit included
Products to use on the day will be supplied by the academy
nou:Brows
1 day Course 9.30am to 6pm £150
Our nou:brow course is designed for those looking to learn how to safely and successfully carry out a variety of eyebrow treatments, this includes eyebrow shaping using both wax and thread, eyebrow tinting and how to measure and choose the right shape for your client. The aim of the course is that you will be able to professionally carry out these popular treatments to clients.
You will learn the theoretical knowledge required and the safety procedures involved in practising these treatments to an industry standard.
Does not cover intimate waxing.
Course manual provided
Important Course Information
You will be patch tested at the beginning of the day
You will have the treatment done on yourself and you will also apply this to another student. You will also be required to arrange a model to arrive at 4pm.
What this course covers
Health, Safety and Hygiene
Consultation techniques and patch testing
Structure of hair and growth cycle
Eyebrow shapes
Contraindications and contra-actions
Tools, equipment, and products
Demonstration of waxing , threading, and tinting of eyebrows
Carry out waxing procedure to the satisfaction of the client & your trainer
After care advice and record keeping
Short knowledge test to ensure understanding
Optional Starter Kit can be bought and ordered for an additional charge
- Thread x 1
- Tweezers x 1
- Brown tint x 1
- Tint developer x 1
- Dappen Dish
- Tint Brush
Apply for a course using the form below
Meet Our Trainers
We are so proud at nou:u Academy to have such experienced, qualified, and passionate Beauty Professionals.
Gemma – Academy Director and Salon Owner
Gemma has been in the beauty industry for over 15 years and has always had a huge passion for offering the highest standard of treatments to her clients with love and a friendly smile. Gemma has worked in a prestigious salon, and as her level of skills and expertise grew, she took on supervisory roles and training other therapists in salon. Her knowledge, passion and commitment to service encouraged her to open nou:u beauty salon in 2017. Gemma is City & Guilds qualified in NVQ level 2 and 3 in Beauty Therapy, Level 3 Award in Education & Training and undertaking her Level 3 Assessors Award. In addition, Gemma has continued to gain industry experience, over the years, through undergoing further training herself, enabling her to offer a broad range of treatments carried out to the highest standard. These include CACI, Dermaplaning, Eyelash Extensions, Ear Piercing, Spray Tanning, Dermalogica ProPower peels. She is also an expert therapist for Dermalogica. As the Salon has expanded, this has enabled Gemma to fulfil her dream of opening the nou:u academy enabling her to share her passion through training other therapists.
Lauren – Senior Trainer
Lauren joined the nou:u team in 2018, as a senior beauty therapist offering all treatments. Lauren is City & Guilds qualified in NVQ level 2 and 3 in Beauty Therapy, Level 3 Award in Teaching, and an Assessors Award. She has a huge wealth of knowledge, an absolute passion for, and expertise in many forms of massage. She has undergone intense training for oncology massage which means she can offer her healing touch to any clients undergoing treatment of cancer, which is offered on a Hydrotherm bed. In addition, Lauren has expanded her knowledge through training in Dermalogica Facials, CACI, Brow Lamination, Ear Piercing, Spray Tanning, Dermalogica ProPower peels and Hydrothermie. Having worked in the Hairdressing and Beauty Therapy Department of a large Further Education College for 3 years she brings a wealth of experience and knowledge to nou:u academy
Jade – Senior Trainer
Jade has been in the beauty industry for over 13 years, having worked alongside Gemma for many years in a prestigious salon she decided to join Gemma for the opening of nou:u in 2017. Jade is City & Guilds qualified in NVQ level 2 and 3 in Beauty Therapy and has undertaken her L3 Award in Education & Training. She has a wealth of skills and knowledge to pass on particularly her expertise and passionate love of nails, nail art and Facial treatments. In addition, Jade has continued to gain industry experience, to include CACI, Dermaplaning, Ear Piercing, Spray Tanning, Dermalogica ProPower peels. She is also at the highest level of Expert therapist for Dermalogica.
nou:u Academy Terms and Conditions
Bookings
It is important that our terms and conditions are read and fully understood prior to making any booking with us.
Once booking has been made and accepted by us, you will enter a legally binding contract with us on the terms detailed below.
We may revise these terms, which will be updated on our website and available at the Academy.
Please ensure you meet any pre requirement that is required for any course and provide the evidence required.
All students must be over 18, please be aware that most insurers will only provide public liability insurance to over 18s.
Bookings are non- transferable to another person.
A confirmation email will be sent within 48 hours of your booking.
You will also be sent details of the course start and finish times, the location and what you will need to bring to the course.
All courses are taught and assessed in English, and therefore, students are required to have a good command of the English language, both spoken and written. Please contact the academy if you have any concerns relating to this issue, prior to booking and paying for the course. We will ensure all reasonable steps will be taken to ensure inclusivity.
We are committed to ensuring all learners are successful on the course but it will be imperative that all students are able to demonstrate the required level of verbal and written English in order to: access the learning, be assessed and be able to demonstrate full competency in both knowledge and practical skill, in order to be certificated.
Should you have any disabilities, learning difficulties, special needs or requirements, health issues and medical conditions that may impact on you accessing and participating in the course, please contact us prior to booking. Any information will be held in the strictest of confidence. Adjustments will be made to accommodate where possible and practical.
Anyone attending the Nou:Academy premises is required to adhere to the COVID-19 safety procedures in place.
Payments
Payment is required in full at time of booking.
Please call us on 01293 278533 for more advice on our course or email hello@nou-u.co.uk
Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final.
Refunds
All course fees are non-refundable and non-transferable.
In the event of a genuine reason (proof may be required) a request to transfer the fees to another course will be considered at the discretion of the Director of the Academy.
Any refund requests, prior to the commencement of the course and at least 48 hours before, will be at the discretion of the Director of the Academy.
Transfer of fees to another course will only be valid up to 6 months.
Cancellation or change to Course Dates
Should you be unable to attend a confirmed training date for medical reasons including a positive Covid 19 result (proof of which may be required) a request to transfer the fees to another course will be honoured by the director of the Academy.
If the Academy should have to cancel a course, the Academy will endeavour to give students at least 24 hours’ notice by email or telephone and the fees paid will be transferred to a new course date.
Offers on Bookings
Courses booked as part of a last-minute offer booking either online or by telephone, are intended to be for a specific date/course, in the event of a genuine reason for non-attendance, at the discretion of the Director of the Academy, to transfer the fees to another Course.
Course Details
Please arrive 15 minutes prior to the start of the course.
Should you arrive late, and the course has commenced you may be refused entry, so as not to cause disruption to other students and rescheduling will be considered at the discretion of the Director of the Academy.
A short break for lunch will be provided, and you are advised to bring a cold lunch and cold drinks with you, water will be available throughout the day and teas/coffee available in refreshment breaks.
Instructions must be followed, as detailed in your Course Booking email, for each course. For example, when attending all nail courses, nails must be clean, all extensions and gel must be removed.
Patch testing may be required for tinting and lash lift courses and will be applied at the beginning of the course.
Please bring any items requested for your course, as detailed in your course booking email
and ensure you wear appropriate clothing suitable for your course.
Selected starter kits are included as part of your Course, where applicable
All products supplied as part of the course remain the property of nou:u Academy
You will be expected to give and receive treatments. There may be mixed sex classes. If you have personal or religious reasons where you require training in a same sex environment, please discuss with the Academy prior to the Course.
If your practical assessment requires you to bring a model you will be informed of this in your course email and notice will be given that a model is required.
Photography and recording are not allowed, unless with the permission of the course tutor.
You will receive your own Course manual via email before your course. If you wish to print your manual off to be able to take notes on or bring a notebook and pen please do so.
All course notes and teaching resources remain the property of nou:u Academy and cannot be relied upon for legal interpretation.
Students are required to always treat staff and peers respectfully. This includes attitude and use of language.
No smoking, use of e-cigarettes, consumption of alcohol or drugs is prohibited within the centre and during the course.
The student is required to respect all copyright conditions.
There will be a feedback form completed at the end of the Course and nou:u Academy reserves the right to quote feedback anonymously on our social media platforms, if you do not agree to this, please let us know.
You will receive an Accredited Certificate at the end of your training Course.
Any replacement Certificates will be issued at a cost of £25.
DON’T JUST TAKE OUR WORD FOR IT
Read a few comments from our lovely clients!
I attended an Introdution to waxing yesterday at the nou:u Academy. Thoroughly enjoyed the day! my trainers Gemma and Lauren were amazing and had lots of knowledge!! Would highly recommend this Academy to gain your qualifications.
I had my lash lift training with Gemma and Laura this week and it was an amazing experience. So easy to choose their academy as they had all the information on their website laid out. The trainers themselves were just so welcoming, lovely and extremely professional and efficient, I will be choosing them for all…
Had my first ever back neck and shoulder massage today and it was incredible. Thank you, Gemma! The salon is beautiful, and the staff are all so welcoming and kind. Highly recommend nou:u
I had a wonderful relaxing Dermalogica facial by Jade, and a few days later, a microblading top up by Tash. All professionally done.
Great place to relax and have whatever beauty treatment you could think of! Great staff and great beauty salon.
Always a lovely experience. Great treatments and great salon.